Storage Arkley Health and Safety Policy
Storage Arkley is committed to providing a safe and healthy environment for all employees, customers, contractors, and visitors. This policy sets out our approach to managing health and safety risks within our storage and removal operations and in all associated premises where we conduct our business.
Our Commitment
We will take all reasonably practicable steps to prevent injury, ill health, and damage to property. Health and safety considerations form an integral part of our planning and operational decision making, particularly in relation to storage facilities, handling of goods, vehicle movements, and removal services.
Management at all levels will demonstrate visible leadership in health and safety and ensure that safe working practices are promoted, communicated, and continually reviewed.
Objectives
Storage Arkley aims to:
Identify, assess, and control health and safety risks arising from our storage and removal activities.
Provide and maintain safe premises, including storage units, loading areas, and office spaces.
Ensure that plant, equipment, and vehicles are safe, properly maintained, and used correctly.
Provide appropriate information, instruction, training, and supervision to enable people to work safely and responsibly.
Promote a culture of safety awareness, personal responsibility, and continuous improvement.
Management Responsibilities
Senior management holds overall responsibility for the implementation and review of this policy. They will ensure that adequate resources are allocated to manage health and safety effectively, taking into account the nature and scale of our storage and removal operations.
Managers and supervisors are responsible for:
Implementing this policy within their areas of control.
Ensuring that risk assessments are completed, recorded, and reviewed.
Monitoring working practices to ensure compliance with established procedures.
Taking prompt action to remedy any hazards or unsafe conditions.
Investigating accidents, incidents, and near misses to prevent recurrence.
Employee Responsibilities
All employees share responsibility for maintaining a safe and healthy workplace. Employees must:
Take reasonable care of their own health and safety and that of others who may be affected by their actions or omissions.
Follow all safety procedures, instructions, and training provided by Storage Arkley.
Use equipment, vehicles, and safety devices correctly and only for their intended purpose.
Report hazards, defects, accidents, incidents, and near misses to their manager without delay.
Cooperate fully in any accident investigations, training sessions, and safety initiatives.
Customer and Visitor Safety
Storage Arkley will take steps to ensure that customers and visitors are not exposed to unacceptable risks while on our premises or during removal operations. This includes:
Providing clear information on site rules, emergency procedures, and safe access routes.
Maintaining clean, tidy, and well-lit areas around storage units, entrances, and loading bays.
Managing vehicle and pedestrian movements to minimise the risk of collision or injury.
Restricting access to operational or high-risk areas where appropriate.
Safe Handling, Lifting, and Storage
Many of our activities involve manual handling of furniture, boxed items, and other goods associated with storage and removals. To reduce the risk of injury, Storage Arkley will:
Provide manual handling training and guidance on safe lifting techniques.
Use mechanical aids where reasonably practicable to reduce the need for manual lifting.
Plan removal work and storage layouts to minimise excessive carrying, twisting, or reaching.
Advise customers on safe packing, labelling, and weight limits for items to be stored or moved.
Ensure that items are stacked securely in storage units and vehicles to prevent falls, collapse, or damage.
Vehicles, Driving, and Traffic Management
For our removal and transport activities, the safety of drivers, passengers, and other road users is essential. Storage Arkley will:
Ensure that vehicles are roadworthy, properly maintained, and suitable for their intended use.
Require drivers to hold the appropriate licences and follow safe driving practices.
Plan routes and schedules to reduce time pressure and support safe driving behaviour.
Implement safe loading and unloading procedures to prevent falls, trips, and load shifts.
Manage traffic flow on our premises through designated parking, loading zones, and speed restrictions.
Hazardous Substances and Prohibited Items
For the safety of all users and staff, certain items may not be stored or transported by Storage Arkley. We will:
Clearly inform customers about prohibited items and restricted materials.
Refuse to store or move substances that present unacceptable fire, explosion, chemical, or biological risks.
Ensure that any cleaning products, fuels, or maintenance materials used by our staff are stored and handled in a safe manner, with suitable controls and information.
Emergency Preparedness and Fire Safety
Storage Arkley will maintain clear emergency procedures for fire, evacuation, and other reasonably foreseeable incidents. We will:
Provide and maintain appropriate fire detection and firefighting equipment.
Ensure that escape routes, exits, and access for emergency services are kept clear at all times.
Display clear instructions for emergency actions and assembly points.
Train relevant staff in emergency procedures and the use of fire safety equipment where appropriate.
Accident Reporting and Investigation
All accidents, incidents, and near misses must be reported promptly. Storage Arkley will:
Record and review all reported events to identify causes and trends.
Investigate significant incidents to determine root causes and implement remedial actions.
Use findings from investigations to improve procedures, training, and risk controls.
Training, Communication, and Consultation
We recognise that effective health and safety management relies on informed and engaged staff. To support this, Storage Arkley will:
Provide induction and ongoing training relevant to each role, including specific topics related to storage and removals.
Communicate changes in procedures, identified hazards, and lessons learned from incidents.
Encourage feedback from employees on safety concerns and improvement opportunities.
Monitoring, Review, and Continuous Improvement
This Health and Safety Policy will be reviewed regularly and updated as necessary to reflect changes in our operations or applicable requirements. We will:
Monitor compliance through inspections, audits, and performance indicators.
Set measurable objectives and targets where appropriate to drive improvement.
Ensure that any revisions to this policy are communicated to staff and made available to customers and contractors upon request.
By working together, Storage Arkley aims to provide a secure and efficiently managed environment for storage users and removal clients, where safety is a core part of every activity.




